Privacy Policy

Introduction and Scope

This Privacy Policy explains how FatFruit collects, stores, uses, and shares personal information from users who access our online casino platform. It applies to all visitors, registered account holders, and anyone interacting with our services, including our website and any associated apps. By using FatFruit, you acknowledge that your information will be handled as described in this policy. This policy is effective as of 1 January 2026 and was last updated in 2026.

Information We Collect

FatFruit collects information you provide directly, such as your name, date of birth, address, email, phone number, and payment details when you register an account or make transactions. We also collect data automatically through your use of the platform, including device information, IP address, browser type, gameplay activity, and login timestamps. Identity verification documents may be requested to comply with age and identity checks required for licensed gambling operators.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to remember your preferences, keep you logged in, and understand how you interact with our games and promotions. We also use analytics tools to measure site performance, identify popular features, and improve user experience over time. You can adjust your browser settings to limit or block cookies, though this may affect certain site functionalities.

How We Use Your Data

FatFruit uses collected information to operate your account, process deposits and withdrawals, verify your identity, and provide customer support. Data is also used to personalize promotions, monitor for fraudulent or problematic gambling behavior, and comply with regulatory and reporting obligations. We may use aggregated or anonymized data for internal research and to improve our gaming offerings.

Sharing Data with Third Parties

We share personal information with trusted third-party service providers, including payment processors, identity verification services, analytics providers, and customer support platforms, solely to facilitate our operations. These providers are contractually obligated to protect your data and use it only for the purposes we specify. FatFruit does not sell personal information to third parties for their own marketing purposes.

Data Storage and Security

User data is stored on secure servers with access restricted to authorized personnel and protected through encryption and other industry-standard security measures. While we take reasonable steps to safeguard your information, no method of electronic storage or transmission is entirely secure. We regularly review our security practices to reduce risks associated with unauthorized access or data breaches.

Data Retention

FatFruit retains personal and account information for as long as necessary to provide our services, meet legal and regulatory obligations, and resolve disputes. Transaction records and identity verification data may be kept for extended periods as required by applicable gambling regulations. Once retention periods expire, data is securely deleted or anonymized.

Your Rights and Choices

You have the right to request access to the personal data FatFruit holds about you, ask for corrections, or request deletion of your account information, subject to legal and regulatory retention requirements. You may also object to certain uses of your data, such as marketing communications, by adjusting your account preferences or contacting our support team. Requests will be handled within a reasonable timeframe following identity verification.

International Data Transfers

As FatFruit works with service providers located in various jurisdictions, your personal data may be transferred and processed outside Australia. We take steps to ensure that any such transfers maintain an appropriate level of data protection consistent with this policy. Where required, we rely on contractual safeguards with our processors to protect your information.

Updates to This Policy

FatFruit may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any significant changes will be communicated through our website or via email to registered users. Continued use of FatFruit after updates take effect constitutes acceptance of the revised policy.